1. Introduction

Welcome to Seo.Green! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our service to create, schedule, and manage posts across multiple social media platforms, including but not limited to Facebook, Instagram, Google My Business, and other online networks.

By using our services, you acknowledge and consent to the collection and use of information as described in this policy. We are committed to ensuring that your personal data remains secure and that you are fully informed about your privacy rights and choices.

2. Information We Collect

We may collect the following types of information to provide and improve our services:

2.1 Account Information

Full name, email address, phone number, and business details when you register an account with us.
Username, password, and other credentials used for authentication purposes.

2.2 Social Media Credentials

OAuth tokens, API keys, or other access credentials that enable us to post content on your behalf.
Profile and business page details linked to your connected social media accounts.

2.3 Content Data

Text, images, videos, and other media used for social media posts.
Scheduling information, drafts, and historical post data.

2.4 Usage Data

Information on how you interact with our platform, including:
- Log data, IP addresses, and device identifiers.
- Analytics regarding platform usage, preferences, and engagement.
- Error reports, crash data, and diagnostic information.

2.5 Customer Support & Communication Data

When you contact us for support or inquiries, we may collect communication details, such as:
- Your name, email address, and phone number.
- The content of your inquiries and any follow-up communications.

3. How We Use Your Information

We use your information in the following ways:

Service Delivery: To authenticate users, manage accounts, and facilitate automated social media posting.
Content Management: To store, schedule, and publish posts on your behalf.
Personalization: To customize your experience based on your usage patterns and preferences.
Customer Support: To assist with inquiries, troubleshooting, and service-related communications.
Security & Fraud Prevention: To monitor activity, detect suspicious behavior, and safeguard user accounts.
Legal Compliance: To comply with legal obligations, enforce our terms of service, and resolve disputes.

4. Data Sharing and Third-Party Services

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers under the following circumstances:

Social Media Platforms: To enable posting, scheduling, and analytics features.
Hosting and Cloud Service Providers: To securely store and process your data.
Analytics & Performance Tracking: To improve our services through aggregated usage insights.
Legal and Regulatory Authorities: When required to comply with laws, regulations, or legal requests.

Whenever we share your data with third-party providers, we ensure that appropriate security measures are in place to protect your information.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption: Secure encryption of sensitive data during transmission and storage.
Access Control: Restricting access to authorized personnel only.
Regular Security Audits: Conducting routine security assessments to identify and mitigate risks.

However, while we strive to protect your information, no security system is completely impenetrable. We encourage users to adopt strong passwords and exercise caution when sharing credentials.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access & Update: You may review and update your account details at any time.
Deletion: You may request the deletion of your data, subject to legal and operational requirements.
Revocation: You may revoke access permissions for linked social media accounts.
Marketing Preferences: You can opt out of promotional communications by updating your preferences in your account settings.

If you wish to exercise any of these rights, please contact us using the details provided below.

7. Retention of Data

We retain your information only for as long as necessary to:

Provide our services effectively.
Comply with legal and regulatory obligations.
Resolve disputes and enforce our agreements.

Once data is no longer required, we securely delete or anonymize it in accordance with our retention policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry standards. Any updates will be posted on our website along with the new effective date. If significant changes occur, we will notify users via email or platform notifications.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you may contact us at info@bigpromoter.com:

By continuing to use Seo.Green, you acknowledge and accept the terms outlined in this Privacy Policy.